Return Policy

Fit 2 Frame Shapewear

At Fit 2 Frame Shapewear, we are committed to maintaining the highest standards of quality and hygiene for all customers. Please review our policy carefully before submitting a return request.

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Return Window

Return requests must be submitted within 15 days of the original purchase date.

Requests submitted after 15 days will not be accepted.

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Hygiene & Intimate Garment Policy

Due to the intimate nature of shapewear, waist trainers, bodysuits, and post-operative garments, we enforce strict hygiene standards.

For the safety and protection of all customers:

• Items must be unworn, unwashed, and free of stains, odors, deodorant marks, makeup, or stretching.

• Items must not show signs of wear or damage.

• Protective liners (if applicable) must remain intact.

• Products must be returned in original packaging.

Any item that does not meet these standards will be rejected and returned to the customer.

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Exchanges & Store Credit

Eligible returns may be approved for:

• Exchange (size or same item only)

• Store Credit

We do not offer refunds on:

• Waist trainers

• Shapewear

• Bodysuits

• Post-operative garments

• Orders placed using Affirm

• Final sale or clearance items

All Affirm purchases are final sale.

Store credit will be issued in the form of a digital code and does not expire.

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Refund Eligibility

Refunds may only be considered for non-intimate items such as accessories or unopened gadgets, if approved upon inspection.

Shipping fees are non-refundable.

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Return Process

To initiate a return, please email:

Fit2frameshapewear@gmail.com

Include:

• Full Name

• Order Number

• Item(s) being returned

• Reason for return

Customers are responsible for return shipping costs. We strongly recommend using a trackable shipping service and emailing your tracking number once shipped. Fit 2 Frame Shapewear is not responsible for lost or damaged return packages.

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Inspection & Processing

Once your return is received, it will be inspected.

You will receive an email notification confirming approval or rejection within 3–5 business days.

Approved exchanges or store credit will be processed within 3–5 business days after inspection.

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Return Address

Fit 2 Frame LLC

PO Box 870103

Smoke Rise, GA 30087